Do you offer massages?
A: No. We offer stress management, which includes the use of a massage chair.
Are you physical therapists?
A: No. The Army Wellness Center does not offer rehabilitative services, rather the purpose is to promote and prevent injury and disease.
Do we offer day care?
A: No. Please make child care arrangements prior to your appointment.
Can I come back for further testing?
A: The Army Wellness Center encourages their clients to come back for follow up testing to ensure their wellness progress is on track.
What is the "Late" Policy?
A: As the Army Wellness Center (AWC) is an appointment-based center, it is imperative that our customers and center staff establish a cooperative partnership to adhere to appointment times. AWC will make every effort to see participants in a timely manner. We strongly encourage participants to arrive 10 minutes prior to their scheduled appointment time to allow for completion of in-processing paperwork. Participants who arrive 10 minutes or more late may be asked to reschedule. If you cannot make your scheduled appointment, please call and reschedule.
This will aid in timely flow, decreased wait times, and will allow other participants to book an appointment.
What is the "No Show" Policy?
A: In order to provide the highest accessibility to our patients, we request patients call to cancel appointments rather than "no show." Your unused, canceled appointment may be used for another client; units will be notified of beneficiaries who demonstrate a pattern of failing to cancel appointments in a timely manner. To cancel an appointment call (301) 677-2008.
What are Risk Stratification Guidelines?
A: Participant risk stratification is calculated to reduce risk of health hazards or injury during fitness testing, and follows American College of Sports Medicine guidelines. Participants placed in the “high risk” category may be unable to complete the exercise test during the day of their appointment, but will be able to fully participate in all other testing. Individual risk assessment will be performed by AWC staff to determine eligibility of “high risk” participants. "High risk" participants advised not to participate in an exercise test on the day of their appointment will be required to seek physician clearance to gain approval for exercise testing.